Vault Legacy Australia: Privacy Policy (2026 Compliant)

1. OUR COMMITMENT TO YOUR PRIVACY
Vault Legacy Australia (ABN: 44 162 648 735) ("we", "us") is committed to protecting your personal information. We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. INFORMATION WE COLLECT
To provide our Digital Audit services, we collect:

• Contact Details: Name, email, and phone number.

• Service Data: Information about the types of accounts you wish to manage (e.g., "social media", "banking", "crypto").

• Zero-Knowledge Guarantee: We do not collect or store your passwords, private keys, or the contents of your digital files. Our role is to guide you on how you can secure them.

3. HOW WE USE YOUR INFORMATION
We use your data solely to:

• Deliver the Digital Audit service you purchased.

• Provide the "Pulse Check" reminders (if you have opted-in).

• Comply with Australian legal and tax obligations.

4. NO AUTOMATED DECISION-MAKING (ADM)
We do not use Artificial Intelligence or automated systems to make decisions that significantly affect you or your estate planning.

5. DATA STORAGE & OVERSEAS TRANSFERS
Your data is stored on secure, encrypted servers. While we prioritize Australian-based hosting, some of our third-party tools (like Stripe for payments or Google Workspace for email) may store data on servers located in the USA. We ensure these providers meet or exceed Australian privacy standards.

6. DATA RETENTION & DELETION
We only keep your personal information for as long as necessary.

• Audit Data: Deleted 12 months after the completion of your service.

• Financial Records: Retained for 7 years as required by the ATO. You may request the deletion of your personal data at any time by emailing us.

7. YOUR RIGHTS
Under the Privacy Act, you have the right to:

• Access the personal information we hold about you.

• Request corrections to inaccurate data.

• Lodge a complaint if you feel we have mishandled your data.

8. CONTACT US
For any privacy-related inquiries, please contact our Privacy Officer at:
Email: hello@vaultlegacy.com.au
Address: Suite 11, 151-153 Pacific Highway, Hornsby NSW 2077